Bring together data sources across your business and activate them across every channel — personalizing every interaction.
Explore Solutions
AI-driven marketing automation solutions tailored by industry
The Shopi.ai Customer Engagement Platform helps brands from around the globe and marketers from a wide variety of industries to personalize cross-channel customer engagement that drive business outcomes.

Giving more power to industry-leading marketers
Your customers demand relevant, personalized engagements — wherever they interact with your brand. To meet those expectations, you need a customer engagement platform you can trust to navigate the nuances of your industry. By unifying sales, product, and customer data into a single source of actionable insights, Shopi.ai gives marketers the power they need to accelerate business outcomes.
Retail and E-Commerce
Grow online, mobile, and store sales by engaging with shoppers wherever they are. The Shopi.ai platform allows marketers to execute personalized campaigns based on a complete view of customer, business, and marketing performance.

Consumer Products
Drive future purchases, deeper loyalty, and higher CLTV by collecting and activating first-party data across every channel in a single platform.

Travel and Hospitality
Unlock the full value of your travel and hospitality database with 1:1 personalized marketing that drives engagement, nurtures loyalty, and maximizes customer lifetime value.

Sports and Entertainment
Connect data across digital and physical locations to unlock real-time personalization that increases engagement, fills more seats, and secures lifelong fans.

Gibson and Shopi.ai
Orchestrating Omnichannel Customer Journeys
In this tell-all video, you’ll explore Gibson’s approach to personalization, optimizing customer journeys, and driving lifelong customer loyalty
12 minutes
Media and Communications
Use first-party data to create personalized, cross-channel engagements that improve consumer experience, foster loyalty, and maximize monthly recurring revenue.

Learn more about how our solutions fit into our wider customer engagement platform.
Platform capabilities
Enrich customer data and segments with AI-driven insights and turn insights into action by personalizing across any of your channels.
Execute simple, single-channel campaigns, or create sophisticated, cross-channel journeys at scale.
Deliver consistent, relevant messaging across email, web, mobile, ads, and more — engaging customers wherever they are.
Segment contacts by lifecycle, deploy specific tactics to accelerate customers from first purchase to loyalty, and view lifecycle reporting — all from within a single platform.
Use AI to predict campaign performance, measure customer outcomes, and optimize to maximize engagement across channels — without the need for a dedicated data team.
Align your strategy to pre-built tactics — best practice, fully customizable journeys built within the platform — that are ready to deploy.
Accelerate business outcomes with world-class integrated solutions to unify data, personalize campaigns and drive growth.